Shipping & Delivery

Shipping and Delivery Policy

At INDUS DECOR, we are committed to ensuring your orders are delivered safely and on time. Please review our shipping and delivery policies below:

Shipping Options

We offer the following shipping options to meet your needs:

• Standard Shipping: Estimated delivery within [X-Y business days].

• Express Shipping: Estimated delivery within [X-Y business days]. Additional charges apply.

• International Shipping: Delivery times and costs vary based on location. Customs duties and taxes may apply.

Shipping Rates

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The final shipping cost will be displayed at checkout.

• Free Shipping: Available on orders above INR 1,000, applicable to [specific locations or products].

Processing Time

• Orders are processed within 2-3 business days of receipt.

• Orders placed on weekends or holidays will be processed on the next business day.

Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.

• For any tracking issues, please contact our customer service team at [Customer Service Email/Phone Number].

Delivery Policy

• Domestic Delivery: Delivery times vary by location. Standard delivery is typically 3-5 business days.

• International Delivery: Delivery times may vary based on customs clearance and the destination country.

Failed Delivery Attempts: If a delivery attempt is unsuccessful due to incorrect address details or recipient unavailability, additional shipping fees may apply for re-delivery.

Damaged or Lost Shipments

• If your package arrives damaged, please notify us within 24 hours of receiving the order. Provide evidence, such as photos, for us to process your claim.

• For lost shipments, contact us at [Customer Service Email/Phone Number]. We will investigate and take appropriate action, including replacement or refund.

Customs and Duties

• For international orders, customs fees, duties, and taxes are the responsibility of the customer. Please check with your local customs office for details.